Login & account settings

Update your email address, password, legal name

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15 articles in this collection
Written by Lauren Brose, AnnaMarie Houlis, and Cesar Restrepo

How Q.ai keeps your account secure

There are some securities we have set in place to improve the security of your account.

Written by Cesar Restrepo
Updated over a week ago

Set up notifications

While your app is not in use, notifications deliver short, timely information about your app.

Written by Cesar Restrepo
Updated over a week ago

Set up recurring deposits

How to set up recurring deposits

Written by Cesar Restrepo
Updated over a week ago

The technology behind Q.ai

This is the type of technology that Q.ai uses

Written by Cesar Restrepo
Updated over a week ago

Moving money between your portfolios

Written by AnnaMarie Houlis
Updated over a week ago

Updating your legal name

How you change your legal name after opening an account

Written by Lauren Brose
Updated over a week ago

Closing your account

Cancel subscription, liquidate funds and close account

Written by Lauren Brose
Updated over a week ago

Cancelling a transaction

Written by AnnaMarie Houlis
Updated over a week ago

Withdrawing funds

Written by AnnaMarie Houlis
Updated over a week ago

Updating your email address

How to update your email address on iOS and Android

Written by Lauren Brose
Updated over a week ago

Liquidation

Written by AnnaMarie Houlis
Updated over a week ago

Resetting your password

Written by Lauren Brose
Updated over a week ago

Setting up Two-Factor Authentication (2FA)

How to enable 2FA

Written by Cesar Restrepo
Updated this week

Setting up Face ID

Turn on Face ID to make it easier to log into Q.ai

Written by Lauren Brose
Updated this week

Changing your connected bank account

How to link other bank accounts

Written by Cesar Restrepo
Updated over a week ago