We use Plaid, a financial services company that builds a data-transfer network to power fintech and digital finance products. Its technology enables you to securely connect your financial accounts to Q.ai in as little as seven seconds (vs. three to five days for traditional methods). Simply enter the login credentials associated with your account.

How to link a major bank in your iOS or Android app

  1. Tap Account Settings in the upper left corner of your initial dashboard

  2. Select Bank Account

  3. Tap Connect Bank Account to use Plaid.

  4. Follow the on-screen instructions

Once you’ve successfully connected your bank account, you will receive a confirmation email letting you know your account is ready to be funded.

Still have questions? Contact our support center by messaging our chatbox or emailing us at [email protected].

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