iOS

  1. Select the Account icon in the bottom right corner of your screen.

  2. Select the 3 bars on the top right corner of the screen

  3. Select Settings

  4. Select Account Information

  5. Select Email Address

  6. Follow the onscreen instructions

Android

  1. Select the Account icon in the bottom right corner of your screen

  2. Select the 3 bars on the top right corner of the screen

  3. Select Settings

  4. Select Account Information

  5. Tap Email

  6. Follow the onscreen instructions

Click here to get notified when Q.ai is available for Android smartphones.

If our clearing partner isn’t able to deliver emails to the email address you’ve provided, you’ll receive a notification requesting that you update your email address on file. Please make sure that you allow emails from Q.ai to reach your inbox. Prolonged issues with your email address could result in an account restriction.

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